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Project Operations Portfolio
Mailani Quitugua Cruz
Operations & Project Manager — Federal Facilities / BOS

This portfolio documents selected work product from my tenure as Facilities and Base Operations Project Planner (NF-3 / GS-12 Equivalent) at MCCS Camp Pendleton — specifically the project management infrastructure I designed, built, and maintained to track and execute a $100M+ multi-installation portfolio.

What you are looking at is not a sample or a reconstruction. These are the actual operational artifacts I produced and used. They represent the system I built from scratch when no system existed.

52
Active Projects Tracked
5
Marine Corps Installations
$100M+
Portfolio Value
$5.25M
Cost Avoidance Achieved
81mo
Scheduling Delays Eliminated
01 MCCS Logistics Dashboard — August 2016
About this Artifact

The Problem I Was Hired to Solve

When I joined the MCCS Camp Pendleton Logistics Division, there was no unified view of what was being built, where it stood, who owned it, or when it was due. Projects lived in email threads, individual heads, and disconnected spreadsheets across five installations. The result: 81 months of cumulative scheduling delays embedded in the active portfolio, with no mechanism to surface them, escalate them, or resolve them.

I built this dashboard system from the ground up. The Monthly Logistics Dashboard became the command's operational truth — issued each month to leadership, NAVFAC liaisons, and division coordinators across all five installations. It standardized how we communicated project status, resource allocation, and portfolio health. The initials "LC" in the footer are mine. I owned it, I produced it, I maintained it.

The three views below represent the full dashboard suite for August 2016: project schedule status, resource allocation by execution type, and overall portfolio health. Toggle between them to see how the same 49 projects were reported through three distinct management lenses simultaneously.

Filter:
On Schedule
Delayed
In Contracting / PWO Review
24
On Schedule
10
Delayed
9
Contracting
6
Active
In-House Execution
Project Management
PWD Support
18
In-House
30
PM
5
PWD
53
Total
On Schedule
Delayed
In Contracting / PWO Review
27
On Schedule
10
Delayed
11
Contracting
48
Total
02 ACC ELP 15 — Program Operations Dashboard, Prudential Financial
2013 – 2017
MCCS Camp Pendleton
Facilities & BOS Project Planner
2018 – 2024
Prudential Financial
Senior Project Manager — Enterprise Operations
The Evolution

Same System. Different Scale. Higher Stakes.

What I built at Camp Pendleton was a tracking and accountability infrastructure for a $100M+ physical operations portfolio across five military installations. When I moved to Prudential Financial — a Fortune 50 company managing over $1.5 trillion in assets — I brought the same instinct with me: when no system exists that gives leadership operational truth in real time, you build one.

The ACC ELP 15 dashboard was my delivery management infrastructure for Prudential's Accelerated Entry Level Program, Cohort 15 — a multi-phase candidate pipeline managing veteran and military spouse talent from recruiting through Series 63 licensing. Six milestones. Two candidate groups. Thirteen tracked issues. Nine candidates progressing through credit checks, background investigations, academic training, OJT, and federal licensing exams — simultaneously, with interdependencies, with hard compliance deadlines, and with C-suite visibility requirements.

The tool I built was not assigned to me. There was no template. I designed the formula architecture from scratch — live business day calculations, cross-sheet COUNTIF pipelines, dynamic milestone tracking, and a candidate funnel that surfaced attrition reasons before they became program failures. The same discipline that eliminated 81 months of delay at Camp Pendleton produced a zero-surprise execution record at Prudential.

Program Milestone Timeline — Apr – Aug 2018
Candidate Pipeline — Cohort 15
Total Candidates 9
Veterans (VET) 6
Military Spouses (MS) 3
Group A — Primary Cohort 9
Attrition (Dropped) 2
Pipeline Retention 78%
Issue & Risk Management
13
Total Issues
7
Resolved
6
In Progress
Issue Categories Compliance · Scheduling · Access · Vendor
Owner Accountability Named / Dated
Priority Tiers P1 · P2 tracked
Close Rate (snapshot) 54%
Formula Architecture — Built from Scratch

These are the actual formulas I authored in this workbook. They represent how I operationalized visibility — not static snapshots, but live calculations that updated daily and surfaced risk before it became a miss.

Live Milestone Day Tracker — Dashboard
=NETWORKDAYS($C$4,TODAY())&" of "&NETWORKDAYS($C$4,$C$5,2)
Calculates current business day of the program against total business days available — auto-updating. Leadership sees "Day 23 of 87" without manual entry. Built to exclude weekends; extended to exclude federal holidays on milestone-critical phases.
Days Remaining Until Milestone — Project Stats
=NETWORKDAYS(TODAY(),$B$7,2)
Forward-looking business day countdown to each milestone start date. Triggered the escalation threshold: when this hit zero or negative, issue was automatically surfaced in the dashboard issue log.
Cross-Sheet Issue Status Pipeline — Dashboard ← Issue Log ← Data Sheet
='Issue Log'!A1 → =COUNTIF($C$4:$C$122,">=0") → =COUNTIF($C$3:$C$114,"Resolved")
Three-layer cross-sheet formula chain: the Data Sheet held the source counts, the Issue Log aggregated them by status, and the Dashboard surfaced totals live. Any status change in the Issue Log propagated to the executive Dashboard in real time — no manual updates required.
Candidate Funnel Analytics — Candidate Tracker
=COUNTIF($C$3:$C$120,"MS") / =COUNTIF($C$3:$C$120,"VET") / =COUNTIF($L$4:$L$120,"Dropped")
Automated cohort segmentation by candidate type (Military Spouse / Veteran) and attrition tracking by reason code. This is not HR reporting — it is risk management. Knowing which phase candidates drop in, and why, allowed proactive intervention before downstream milestones were compromised.
Session Attendance Aggregation — Data Sheet → Project Stats
=SUM('Data Sheet'!$H$13:$P$13)
Cross-sheet SUM pulling session-by-session attendance into milestone summaries. Each recruiting session was tracked individually (Sessions 1–9) then rolled up — giving both granular event data and aggregate pipeline visibility from a single source of truth.
What This Demonstrates

The system I built at MCCS was for concrete and steel — facilities, trades, federal contracts, environmental reviews. The system I built at Prudential was for human capital — licensing timelines, compliance gates, federal hiring preferences. The domain changed. The discipline did not. In both cases: no template existed, I built one. In both cases: leadership required real-time visibility, I provided it. In both cases: the portfolio performed. That is not coincidence. That is how I work.

03 Mainside Reset — Parking Lot Construction Phasing, Rev 003
About this Artifact

Seven Lots. Six Phases. Three Authorities. No Margin for Error.

This phasing deck — Revision 003, meaning it was a living document updated as field conditions changed — was the operational coordination instrument for the Mainside Reset at Camp Pendleton. The project involved resurfacing and reconfiguring seven parking lots across the installation's main commercial corridor while keeping every revenue-generating facility operational for the 2,000+ personnel who depended on them daily.

What made this genuinely hard was the three-authority coordination problem. PWD (Public Works Division) owned the ground and controlled contractor access. MCCS owned the facilities and managed the operational impact. The vendors — multiple contractors running simultaneously, including indirect tenant contractors for Moe's and Subway — had no reporting relationship to each other. I was the connective tissue. I produced this phasing document, coordinated the sequencing, and managed the disruption impacts week by week so that leadership, NAVFAC liaisons, and facility operators all had the same operational picture at the same time.

The deck also documents the unplanned: the death of the PEB contractor's CEO mid-project caused company reorganization and threatened the Super Marine Mart timeline. A 300kVA transformer installation stalled the Services Mall energizing. An electrical pole removal ran late. Every one of those disruptions required real-time re-sequencing of the phasing plan and re-coordination across all three authorities. Rev 003 is the version that held.

Week 1 of 11 Click nodes or use arrows to step through
Site Map — Lots A through G & Key Facilities
Under Construction
Complete
Pending
⚠ Recorded Disruptions — Managed Through Completion
01Death of PEB contractor CEO mid-project — company reorganized, threatening Super Marine Mart timeline. Required immediate re-sequencing and vendor coordination with new leadership.
02PEB scope conflict with Statement of Work identified post-award — required NAVFAC coordination to resolve without change order delay.
03Electrical pole removal delayed — blocked Phase 2 re-engagement and required revised lot sequencing to maintain forward momentum.
04300kVA transformer installation and energizing delayed — stalled Services Mall soft opening and required indirect contractor (Moe's, Subway) schedule re-alignment at PWD review.
05Outside electrical distribution delays running parallel to parking lot construction — managed without cascading to core phase schedule.
06SWPPP (Storm Water Pollution Prevention Plan) compliance maintained throughout all active phases — zero environmental violations across the project lifecycle.
07Indirect contractor plans (Moe's, Subway) in review at PWO throughout interior build-out phase — coordinated approval sequencing against facility opening milestones.
The Coordination Reality

A BOS Project Manager on a newly stood-up installation will face exactly this kind of problem every week: multiple contractors, multiple government authorities, facilities that cannot close, and disruptions that don't wait for convenient timing. This project is documented proof that I have done it — not in a classroom, not in a simulation, but on a live Marine Corps installation with real revenue impact, real government oversight, and real consequences for getting the sequencing wrong. Rev 003 exists because Rev 001 and Rev 002 were not enough. That's what adaptation looks like in the field.

04 Mainside Reset — Full Scope: Triple-Funded Campus Transformation
The Layer the Phasing Deck Doesn't Show

The Parking Lots Were the Simplest Part.

Section 03 documents the parking lot construction phasing — six phases, seven lots, eleven weeks of sequenced disruption management. What it doesn't show is that the parking lots were the ground-level coordination problem underneath a far more complex operation running simultaneously above ground. Mainside Reset was a full campus transformation: multiple building projects, three distinct funding authorities, regulatory triggers that auto-activated the moment construction touched pre-code structures, and command-level priorities that had to be managed alongside legally mandated work — all without closing a single revenue-generating facility to the 2,000+ personnel on base.

The coordination complexity came from a structural reality in federal facilities work: Appropriated Funds (APF), Non-Appropriated Funds (NAF), and command-directed resources operate under completely separate authorization chains, contracting vehicles, and compliance frameworks. They cannot be freely mixed. Managing a project that draws from all three simultaneously — in the same buildings, on the same timeline — requires knowing exactly which dollar pays for which scope element, which authority owns which inspection, and which communication lane goes to which stakeholder. Getting it wrong risks Anti-Deficiency Act violations. Getting it right is what $5.25M in cost avoidance looks like.

3
Funding Streams
Active Simultaneously
5
Concurrent
Project Streams
3
Governing Authorities
PWD · MCCS · Command
0
Facility Closures
During Execution
Funding Architecture — Three Streams, One Campus
Appropriated Funds
APF / BEAP
Auto-triggered: any construction contact with pre-code building activates life-safety compliance requirement under Camp Pendleton Regulations (CPR)
Owner
PWD (Public Works Division) holds the funded line item under the Base Exterior Architecture Program (BEAP)
Scope Triggered
Fire suppression systems, life-safety upgrades, electrical compliance — any pre-code building touched by renovation
The Transfer
PWD funded it but consistently passed execution to MCCS Logistics — taking it off their plate, adding it to ours. Absorbing this without a separate contract was a primary source of cost avoidance.
Compliance Lane
ROICC inspection authority · Camp Pendleton Regulations · UFC life-safety standards
Non-Appropriated Funds
NAF / CCF
Mandatory: CCF 7-year brand refresh cycle tied to original DD 1391 authorization. Discretionary: CAT C conversion, commercial build-out, tenant fit-out
Owner
MCCS Logistics Division — your division. Full NAF COR authority, ePR submissions, technical evaluation sign-off
Mandatory Scope
CCF-mandated MCX brand refresh — 7-year cycle, non-negotiable, tied to original construction authorization in the building's DD 1391
Discretionary Scope
Adjacent building: full interior gut and conversion to CAT C food court (Shared Services Building). PEB addition for Super Marine Mart. Indirect tenant fit-out (Moe's, Subway)
Compliance Lane
NAF procurement regulations · MCX brand standards · CAT C authorization · indirect contractor plan review at PWO
Command-Directed
Command Interest
Priority set at installation command level. No regulatory trigger — pure command discretion. Competes for contractor bandwidth with mandated work.
Owner
Commanding General's office — installation-level priority, outside the normal NAF/APF authorization chain
Scope
Command-interest amenity project requiring specialty finish, humidity control, and custom millwork within an active construction zone
The Coordination Problem
Command interest projects carry implicit priority regardless of schedule logic. Managing this alongside APF-triggered compliance work required careful sequencing so command visibility remained positive without compromising legally mandated scopes
Compliance Lane
Command authorization · specialty contractor coordination · integration with ongoing NAF build-out
All Three Streams — Same Buildings, Same Timeline
Project Execution Matrix — Mainside Reset
MCX Brand Refresh
CCF Mandatory — 7-Year Cycle
CCF-mandated refresh of Super Marine Mart per MCX brand standards. Tied to original DD 1391 construction authorization — non-negotiable compliance cycle. Required coordination with MCX brand office, MCCS leadership, and construction contractor simultaneously. Branded Entry completed 30 Oct 2015 as first visible milestone.
NAF / CCF
Super Marine Mart PEB Addition
New Construction — SMM Expansion
Pre-Engineered Building added to Super Marine Mart footprint. Scope conflict with Statement of Work identified post-award. PEB contractor CEO died mid-project — company reorganized, threatening timeline. Exterior completed Dec 2015; interior build-out carried into grand opening window. Grand Opening: Feb 2016.
NAF APF (Life Safety)
Shared Services Building
CAT C Conversion — Food Court
Full interior gut of adjacent building. Conversion from existing use to CAT C Non-Appropriated Fund construction category — food court with indirect tenant operators (Moe's, Subway). Category change required separate authorization path. Indirect contractor plans in PWD review throughout build. 300kVA transformer installation delayed energizing. Soft open tied to SMM.
NAF (CAT C) APF (BEAP)
Fire Suppression & Life Safety
APF Auto-Trigger — CPR Compliance
Auto-triggered the moment construction touched pre-code buildings. PWD held the BEAP funding line but consistently passed execution responsibility to MCCS Logistics. Absorbed into NAF project scope and managed as integrated work — avoiding a parallel PWD contract that would have added a fourth coordination lane. Primary mechanism for verifiable cost avoidance.
APF / BEAP
Command Interest Project
Command-Directed — Priority Amenity
Installation command-level priority project requiring specialty finish, humidity and climate control systems, and custom millwork. Executed within an active multi-contractor construction zone. No regulatory mandate — command priority. Managed to ensure command visibility remained positive without displacing APF-triggered compliance work from its legally required sequencing.
Command NAF
Parking Lot Phasing
PWD Contractor — 6 Phases, 7 Lots
See Section 03 for full interactive phasing detail. Six phases, seven lots, Nov 2015 – Jan 2016. PWD contractor executed; MCCS coordinated operational impacts to all adjacent facilities. The parking lot work was the most visible element of Mainside Reset — and the least complex of the five simultaneous execution streams.
APF
What Triple-Funding Actually Requires

A BOS Project Manager who can only manage one funding stream at a time is a single-lane operator. The Mainside Reset required fluency in all three simultaneously — knowing which dollar could legally pay for which scope element, which authority owned which inspection lane, and which communication had to go to which stakeholder through which channel. Mixing APF and NAF improperly triggers Anti-Deficiency Act exposure. Mismanaging command-interest work against legally mandated compliance scope creates both regulatory and political risk. Keeping all three in motion, in the same buildings, on the same timeline, while maintaining zero facility closures — that is what this portfolio is evidence of.